INSPECTION FOR DAMAGE
Renter must inspect exterior and interior of rental for any damage prior to taking delivery. Any damage while renting will be billed to the renter. Pro RV Sales & Rental (Pro RV) and Rental has up to 5 (Five) days for inspection of any damage.

RESERVATIONS
A unit is considered reserved when a completed RESERVATION APPLICATION is received and approved. At time of application a $250.00 RESERVATION FEE will be authorized on your credit card.

CANCELLATION POLICY AND FEES
Cancellations prior to 30 days before the scheduled pick up date are subject to a $55.00 CANCELLATION FEE. Cancellations made two weeks to 30 days prior to the scheduled pick up date are subject to a $150.00 CANCELLATION FEE. Cancellations made less than two weeks prior to the scheduled pick up date are subject to a $250.00 CANCELLATION FEE.

SECURITY DEPOSIT
All rental units require a $750.00 Security Deposit. Deposits are refundable within 15 (fifteen) working days providing there is no damage to the rental unit.

CLEANING FEES/DEPOSITS
The rental agreement requires that vehicles be returned in clean, re-rentable condition both on the inside and the exterior. A $250.00 Cleaning Deposit is required. This deposit is refundable within 15 (fifteen) working days if vehicle is returned clean. Note that this does not include "excessive cleaning" such as severely soiled carpets or upholstery, road tar, caked on mud, .etc., in which case renters may be liable for damages which exceed the amount of the cleaning deposit.  Any evidence of smoking, or campfire smoke inside the unit will result in the forfeit of the entire cleaning deposit.

WASTE TANK EVACUATION (DUMPING)
Pro RV does not require that the sewage tanks be dumped upon return.

GASOLINE AND PROPANE
Gasoline and Propane tanks are released full and need to be full upon return. If not, a $25.00 fee plus the cost of gasoline, and/or a $15.00 fee plus the price of propane will be charged.

FEE PAYMENT
All Fees are payable by Cash, Certified Bank Check, American Express, Discover, Mastercard, or VISA. We do not accept Personal Checks. Full payment is due on the day of departure i.e. balance of rental fee, security and cleaning deposits, estimated mileage charges, insurance fees, etc.

INSURANCE
Our travel trailers are fully insured. There is, however, a $500.00 deductible that is the responsibility of the renter in the event of an insurance claim. When renting a motor home, an insurance binder is required from the renter's insurance company. If a binder cannot be obtained, insurance must be purchased from Pro RV at the rate of about $30/night.

We provide comprehensive and collision insurance covering damage to the Vehicle with a deductible per occurrence, for which deductible you are responsible. We provide auto liability insurance that is primary, and covers bodily injury and property damage with limits no higher than the minimum levels prescribed by the financial responsibility laws of the state whose laws apply to the loss. Our insurance provides medical payments or PIP, no-fault and statutory limits for uninsured and under-insured motorist coverage. Coverage is void if you violate the terms of this Agreement, or if you fail to cooperate in any loss investigation conducted by us or our insurer. Giving the Vehicle to an unauthorized driver terminates our liability insurance coverage. You are responsible for all damage to the Vehicle and damage or injury you cause to third parties that is not covered by our insurance policies or that is in excess of our insurance limits.

TRAILER RENTALS DO NOT INCLUDE HOOK UPS
The renter is responsible for having the right hitch, receiver ball, electrical plug and brake control device. This requires having a 2-5/16" ball, a 7-prong electrical plug, and a brake control device mounted inside the tow vehicle. Trailers weighing over 5,000 lbs require the use of a weight distribution hitch. These hitches are available for rent for $10.00 per night.

DRY CAMPING
Dry Camping in trailers is not advised. When a renter is Dry Camping (not connected to an external power source), and is relying solely on the battery for their power source, problems may arise due to the battery going low. This may cause the appliances to malfunction or to not work at all. Pro RV is not responsible for, nor will give any reimbursements for Dry Camping malfunctions.

GENERATORS ARE AVAILABLE TO RENT WITH TRAVEL TRAILERS. Generators are 3000 watt Hondas and rent for $30.00 per night.

GENERATOR USAGE IN MOTORHOMES
Motor homes equipped with a generator will be allowed 3 free hours of generator use per rental night. Additional usage will be charged at $3.00 per hour. The generator is not required for normal vehicle operation. All regular functions of a motor home will run off the 12-volt "house" batteries and propane. These batteries charge when the engine is running. (Only the roof air conditioning, microwave, TV, and 110 outlets need to be plugged in to an outside power source or to the generator to operate).

ACCIDENTS
If involved in an accident you must notify Pro RV within 12 hours. A full written police accident report must be submitted upon your return. Failure to comply will result in the forfeiture of your security deposit.

NEGLIGENT DAMAGE
All damages resulting from negligence, carelessness or inattentiveness on your behalf is your responsibility. This includes all off road damage, damage to the undercarriage, damage at or below the bumper line, any damage above the windshield, the windshield, any damage while backing up or hitting any fixed object, and any damage while intoxicated or while committing a crime or driving illegally.  Interior damage is also considered negligent.

MECHANICAL FAILURES AND BREAKDOWNS
In the event that a breakdown or mechanical failure should occur, we will automatically reimburse you for anything under $100.00. For amounts greater than $100.00, call us. We will pay for legitimate, pre-authorized repairs provided invoices and receipts are presented.  Refunds will not be made without a receipt. Obviously, if the breakdown or mechanical failure is due to your misuse of the vehicle, you are liable for all repairs. The air conditioning, awning, stereo and microwave are considered convenience items and if any malfunctions should occur on these items, no compensation will be made to the renter.

RENTAL RATES
There is a 3-night minimum charge on all rentals. After the 3-night minimum, units are charged by the night, by the weekly rate, or by an extended package rate. A rental unit is charged by the night, similar to a hotel, with defined check out and drop off times. Rentals must be returned on the morning of the day the rental is due back. This policy assures that there will be enough time to get the unit ready for an afternoon rental departure. There are no refunds for early returns. Please see our rental rate sheets for specific rental rates.

RENTAL PICK UPS AND RETURNS
Vehicle available for pick-up Monday - Sunday.
Vehicle available for return Monday - Sunday.

A fee of $45/hr will be charged for late returns.

DELIVERY AND SET UP OF TRAILERS IS AVAILABLE

AVAILABILITY
We reserve the right to substitute a unit of equal or greater value should a reserved unit become unavailable through damage, breakdown, theft, or any circumstances beyond our control. Should a suitable substitute not be available, our liability is strictly limited to the refunding of applicant's reservation deposit.

TOYHAULER RENTALS
All toyhauler rentals require an E.Q. hitch and renter is also responsible for putting gasoline in the fuel tank.  There will be no refund for unused gasoline.

LEVELING BLOCKS
We provide wood leveling blocks for all rentals. All blocks must be returned or a $10.00 charge will be billed on renters credit card.

OTHER IMPORTANT INFORMATION
All drivers must be at least 25 years of age.
All occupants of a motor home must wear seatbelts.
Rentals may not be towed or driven to the Burning Man event, to Mexico or Alaska, or on any beach.
Nothing may be towed behind any motor home unless approved prior to pick-up and an additional fee is paid.
Pets are allowed in most motor homes or trailers.
No smoking is allowed in any rental unit, cleaning deposit will be forfeited. Evidence of camp fire smoke in the unit will be considered a smoking violation.

As the renter, you acknowledge that failure to follow terms and conditions may result in forfeiture of security and/or cleaning deposits and may subject you to additional liability charges. Renter hereby gives Pro RV's permission to make all applicable charges to renter's credit card.